Why Was My Resume Pro Order Canceled?

At Pillo Resume Pro, we prioritize the security of your transactions and the accuracy of your order details. If your order was canceled, it may be due to a mismatch between the information provided and the payment details on file.

Reasons for Order Cancellation

1. Mismatch Between Resume and Payment Information

   • The name on the resume or ID provided does not match the name associated with the payment method used.
   • We verify this information for security reasons to prevent fraudulent activity and protect our users and our platform.  

2. Incomplete or Incorrect Information

   • If the required verification details (such as ID or resume information) were missing or incorrect, the order may have been canceled.

What to Do Next

If your order was canceled and you’d like to proceed with the service:

1. Check Your Information:

   • Ensure the name on your ID and resume matches the payment method used.

2. Place a New Order:

   • Once the information is corrected, you can place a new order for Resume Pro through the app.

3. Contact Support for Assistance:

   • If you think your order was canceled by mistake or would like help resolving the issue, please contact our Customer Support Team. We’ll be happy to assist you! 

We take these precautions to ensure a secure and trusted experience for all our users. If you have any questions or concerns, don’t hesitate to contact us!